5. Seek First to Understand, and
then to be Understood
Because most people
don’t listen very well, one of the great frustrations in life is that many
don’t feel understood. This habit will ensure your teen learns the most
important communication skill there is: active listening.
Why is this habit the key to communication? It’s because the deepest need of the human heart is to be understood. Everyone wants to be respected and valued first a unique one-of-a kind, never-to-be-cloned individual. People won’t expose their soft middles unless they feel genuine love and understanding. Once they feel it, however, they will tell you more than you may want to hear. People don’t care how much you know until they know him much you care. Listen with your eyes, heart and ears. 7 percent of communication is contained in the words we use. The rest comes from body language (53%) and how we say words, or the tone and feeling reflected in our voice (40%).
Why is this habit the key to communication? It’s because the deepest need of the human heart is to be understood. Everyone wants to be respected and valued first a unique one-of-a kind, never-to-be-cloned individual. People won’t expose their soft middles unless they feel genuine love and understanding. Once they feel it, however, they will tell you more than you may want to hear. People don’t care how much you know until they know him much you care. Listen with your eyes, heart and ears. 7 percent of communication is contained in the words we use. The rest comes from body language (53%) and how we say words, or the tone and feeling reflected in our voice (40%).
Most people are
eager to talk and had rather talk than listen. We have one mouth and 2 ears.
This means we should listen twice as much as we talk. We actually learn more
while listening rather than we talk. Learn to listen and listen to learn.
Listen, really listen, for understanding, Seek first to understand then to be
understood-LISTEN.
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